EHR / PM Integration
ChiroTouch + PatientCopilot
Connect ChiroTouch to PatientCopilot so AI texting, voice, and recall work off live ChiroTouch data.
What the integration does
Two-way sync between ChiroTouch and PatientCopilot. PatientCopilot reads patient lists, appointment status, and visit history to power AI texting, AI voice booking, and recall campaigns. New appointments booked via PatientCopilot write back to ChiroTouch.
What syncs
- Patient demographics
- Appointment slots + bookings
- Visit history (for recall segmentation)
- No-show + cancellation status
Setup steps
- Log into ChiroTouch and generate an API access token from Settings → Integrations.
- In PatientCopilot, go to Integrations → ChiroTouch and paste the token.
- Select which appointment types should be bookable via AI voice and chat widget.
- Run the initial sync (typically 5-15 minutes depending on patient list size).
Real-world use case
A 3-doc chiropractic practice on ChiroTouch was losing 12-15 calls per week to voicemail. After connecting PatientCopilot, the AI voice agent answers those calls, reads live ChiroTouch availability, and books the new patient directly into ChiroTouch — same workflow staff would have used, no double entry.
FAQ
Will this break our existing ChiroTouch workflows?
No. PatientCopilot reads and writes through the standard ChiroTouch API. Existing front-desk workflows in ChiroTouch are unaffected.
How long does setup take?
15-30 minutes for the integration itself, plus ~24 hours for the AI to learn your appointment types and call-handling preferences.
Does it sync billing or SOAP notes?
No — PatientCopilot only touches the scheduling, communication, and recall layer. Billing and clinical charting stay 100% in ChiroTouch.
Ready to Get Started?
Contact us today and take the first step. Free consultations available.