How is pricing handled for agencies?

Agencies pay a wholesale rate per sub-account and set their own retail price. You can bundle the platform into a service package or rebill it directly. There are no per-AI-message overages — usage is included.

Can I rebill clients for AI usage?

You set your own pricing and bill clients however you like. Because there is no per-token AI billing on the platform side, your margins are predictable — you are not exposed to LLM cost spikes.

Does the agency dashboard show all sub-accounts?

Yes. The agency dashboard rolls up every client sub-account in one place — appointments booked, leads captured, conversations handled, reviews collected. Drill into any sub-account in one click.

Use Case · Agencies

The AI Platform Healthcare Marketing Agencies Build On

Q: Can I white-label PatientCopilot?

Yes. Agencies can run PatientCopilot under their own brand with a custom domain, custom logo and color palette, custom transactional emails, and a custom mobile app option. Your clients see your brand, not ours.

Q: Can I copy automations between client accounts?

Yes — that is what the Snapshot Library is for. Package up agents, workflows, calendars, pipelines, custom fields, and assets into a Snapshot. Deploy to one client or fifty in a couple of clicks.

Multi-tenant, white-label, Snapshot-driven. Build patient communication systems once, deploy them across every client practice. One central dashboard, your brand on the front, AI agents on the inside.

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The agency problem

Run a marketing agency for healthcare practices for more than six months and you discover the same thing: you are rebuilding the same automations over and over. New-patient nurture for a chiropractor. New-patient nurture for a dentist. New-patient nurture for a med spa. The logic is 80% the same. The work is 100% redone.

Stack five clients and the operational burden creeps. Stack twenty and you are running an unmanageable patchwork of Zapier flows, Mailchimp accounts, ManyChat bots, and a Notion doc trying to keep it all straight. The marketing works. The ops do not scale.

PatientCopilot is built for this exact problem. The platform is multi-tenant from the ground up, and the AI primitives — Agent Studio, Knowledge Bases, MCP Server — work the same way at one sub-account or fifty.

SaaS sub-account model

Every client practice gets a dedicated sub-account: its own contacts, its own calendars, its own pipelines, its own AI agents. From the agency dashboard you see every sub-account at once and drill into any of them with one click. From the client's perspective they are using a private platform branded as yours.

What you get

Snapshot Library

Package agents, workflows, calendars, pipelines, custom fields, and assets into a Snapshot. Deploy to one new client or roll an update across fifty in two clicks. Build once, deploy everywhere — literally.

White-Label Branding

Custom domain, custom logo and color palette, custom transactional emails, optional custom mobile app. Your clients see your brand at every touchpoint.

Multi-Tenant Agent Management

Manage AI agents across every sub-account from a central console. Push a new recall agent to all clients in one vertical, A/B test prompts across cohorts, monitor performance in aggregate.

Reseller / SaaS Configurator

Configure which features each plan tier includes, set your own retail pricing, manage sub-account provisioning. Run a full SaaS business on top of the platform.

Agency Dashboard

Roll-up view of every client account: leads captured, appointments booked, conversations handled, reviews collected, MRR. Drill into any sub-account in one click.

AI Usage Included

No per-token billing on our side, no LLM cost spikes you have to swallow. Your margins are predictable whether a client sends 1,000 AI messages or 100,000.

The agency ecosystem is real

We run an ongoing $50K AI Agents Contest where agencies and builders submit production-ready agent templates for the healthcare community. The winning agents get featured in the Template Library and downloaded across thousands of practice sub-accounts. This is not a roadmap promise — it is a working ecosystem you can plug into today.

Common agency packages built on top

Agencies typically sell three tiers on top of the platform:

Starter — "Get the basics live" · One Snapshot install, basic agents (intake, reminders, reviews), light setup. Sold at $300-600/mo retail.
Growth — "AI patient communication" · Custom agent build, recall + nurture automations, monthly optimization. Sold at $800-1,500/mo retail.
Enterprise / Multi-Location · Per-location Snapshots, custom MCP integrations into the client's EHR or PMS, dedicated agent ops. Sold at $2,500-7,500+/mo retail.

The platform cost stays predictable across all three. The margin lives in the build and the ongoing optimization.

Verticals the platform is opinionated about

Sub-accounts can be tuned per vertical out of the box. We ship vertical-specific Snapshots, templates, and copy for: chiropractic, dental, med spa, functional medicine, physical therapy, and mental health.

How it pairs with the rest of the platform

Agent Studio is the builder. Healthcare AI Templates is the library you start from. MCP Server exposes client data to external AI tools — useful for agency-side analytics and operations. Integrations connect each client's other systems. Pricing shows the agency plan.

FAQ

Can I white-label?

Yes — custom domain, branding, emails, optional mobile app.

How is agency pricing structured?

Wholesale per sub-account; you set your own retail price. AI usage included.

Can I rebill AI usage?

Bill clients however you like. We do not pass through per-token AI charges, so your margins are stable.

Is there a roll-up dashboard?

Yes — every sub-account in one view, drill in with one click.

Can automations be copied between accounts?

Yes — the Snapshot Library is the core of how agencies operate on the platform.

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